Get comprehensive service and support solutions.
We offer same-day, overnight, and next-day repair and maintenance options.
Service Areas
WE'RE ABLE TO PROVIDE REMOTE SUPPORT SOLUTIONS FOR YOUR
USERS AND SYSTEMS - AROUND THE GLOBE.
PACKAGED
DEVICE PRE-DEPLOYMENT AND SHIPPING SERVICES,
DELIVERING PROVISIONED DEVICES TO REMOTE WORKERS
HYBRID CLOUD & ON-SITE
INFRASTRUCTURE SOLUTIONS
Systems Maintenance
Keep your business equipment operational and up-to-date with our systems maintenance and repair services.
Learn MoreSystems Management
Optimize the performance and security of your network infrastructure with our systems management services.
Learn MoreSystems Migration
Move between on-site and cloud hosting or between cloud providers, with ease – utilizing our systems migration services.
Learn MoreNetwork Administration
Get your systems connected with highly available and secure network design, management, and administration services.
Software Development
We build to your business needs – custom middleware, firmware, control systems, applications, and website design.
Cloud Infrastructure Hosting
Ensure the availability of your business systems and sites with scalable and secure hybrid, public or private cloud solutions.
Process & Security Auditing
Identify vulnerable or inefficient systems and business processes, and implement techniques to mitigate them.
Managed Support Plans
Three tiers of managed support including various services and value-added benefits for one consistent and competitive monthly cost.
Employee User Training
Efficient employees make a productive business. Ensure your staff stay software savvy and secure with our training services.
Information Technology – Our Core Competency
With nearly two decades of experience in the InfoTech (I.T.) sector, we have the expertise to deliver full-stack computer and systems solutions that exceed customer expectations, and stay competitively within budget requirements.
SPECIALIZED SOLUTIONS100%
TECHNICAL SUPPORT100%
DEVICE SERVICE100%
We offer both standard and specialized computer and systems service, technical support, and on-site maintenance and repair. We also provide user training services on-site within the Ontario region, and virtually as pre-recorded session. We offer application and software development services, including business intelligence and analytics solutions, branding and marketing solutions, and application platform design and deployment – as well as developer operations support. To comprehensively support our customers, we provide managed and on-demand support plans and solutions, as well as business process and network security auditing, quality assurance and software testing, user security campaigns, and system security fortification services.
285
Supported Users24
Hours A Day7
Days A Week365
Days A YearLooking for on-site support and service?
VERSATILE SUPPORT OPTIONS
Our support options can be tailored to a wide array of business needs. We offer user and systems support, maintenance, repair and recovery solutions as both piecemeal per-call services (on-demand), or bundled as part of larger inclusive managed support plans, which offer additional discounts on licensing, add-ons, or other products and services. User and systems support is available both remotely via secure remote access software, or on-site as required – for hardware repair, initial deployment, auditing, user training or technical service calls.
Network & System Administration
We provide procurement, configuration, and management services for computer system and network hardware, including on-site and remote network management, network and system fortification, and site network architecture solutions.
We can deploy networking gear, firewalls, routers, wireless hotspots, point-to-point networks, user equipment and computers, security systems, network storage, virtualization solutions, hybrid cloud infrastructure solutions, and much more.
Access Control & Monitoring
Keep your eyes on the prize – with CCTV security cameras and motion monitoring systems, site access control, and automated alarm systems. If you’re in need of security solutions, whether for regulatory compliance or site integrity, including biometric interfaces, wireless or two-factor access, or site telemetry, we can procure, develop, deploy and integrate the set of security solutions that meet your business needs.
Business Telephony
Is your business playing broken telephone? Are you looking to implement office phone systems, an auto attendant, or scheduled calling and visual voicemail? We work with providers across a broad domain of both VoIP and on-site PBX telephone solutions, ensuring you have access to the best solutions for your business needs – from virtual office to video conference calling, fax machine support, and everything in between.
Site Systems Architecture
Whether on-site, in-cloud, or a hybrid of the two, different business needs yield different infrastructure requirements. We’re here to help your business maximize quality and value – with versatile and scalable systems design and implementation.
Web Site & Email Hosting
Our web and email hosting solutions let your business maximize value. Don’t get stuck paying user license costs for business equipment (Does your scanner have an Office 365 license? Why?), or paying dynamic infrastructure costs for static hosting – we can help. We offer both packaged cloud web hosting plans, as well as hybrid and managed email services to compliment Office 365 or Google Apps, decreasing your overhead and per-mailbox cost.
Site & Cloud Infrastructure
We also provide support, management, and architecture of both site and cloud network systems. We can accurately identify the best solution for your business requirements, and implement any combination of on-site and virtual services, in order to maximize your business efficiency, and minimize cost.
We offer both dedicated and scalable shared cloud hosting solutions, as well as site colocation options, private dedicated cloud provisioning, off-site backups, and secure remote access systems. Our strategic partnerships enable us to provide cloud solutions across a diverse geographical area, and over a broad array of hardware and software solutions.
Public Virtual Cloud
Our scalable public virtual cloud solutions allow your business to take advantage of a diverse range of hosted infrastructure solutions, without expending the capital required to deploy a dedicated private cloud system.
We work with leading cloud providers, including Google Cloud Platform, Amazon Web Services, Linode – a trusted high-performance and high-quality provider, Microsoft Azure, and many others – and can deploy solutions custom-built to your organization on top of a variety of technologies, including either Linux or Windows systems, with Docker, Kubernetes, Ansible, Puppet, OpenStack, and other deployment management technologies.
Private Dedicated Cloud
Our dedicated private cloud and colocation services allow your business to migrate their systems off-site, facilitate premises relocation, or add site redundancy. We can help you migrate existing on-site infrastructure to colocation hosting, to take advantage of the full benefits of datacenter support – including conditioned power, environment, and high-performance network capabilities.
Don’t let storage back you into a corner – our cloud solutions are designed for storage versatility, whether direct or relayed SAN access, bare-metal storage, as-equipped, or any combination thereof.
Hybrid Cloud & Virtualization Solutions
GO BEYOND THE CLOUD
Cloud migration can often be a significant challenge for expanding or established businesses, whether from a process, capital, or procurement and implementation perspective. We offer cloud migration support services to reduce downtime and provide a transparent transition, site architecture and planning solutions to ensure a high-availability and performant site-design without requiring an all-in approach to cloud migration. Our custom-built hybrid email management services allow your business to decrease the costs associated with enterprise cloud mail management, and increase redundancy. We can provision user and non-user mailboxes, mailing lists, and email failover to work in tandem with Office 365 and other enterprise mail platforms, adding an exclusive extra level of availability and a powerful set of extra features.
DECREASE THE DYNAMIC PRESSURE
As your business grows, so do it’s infrastructure and systems support requirements. Don’t let tech-debt hold back your acceleration, or distract you from your core business strategy. Our solutions are scalable, diverse, and compliant with industry standards and best practices, to provide smooth upgradeability and adaptation as your business needs change.
Have a quick question? Ask away!
Managed Support Plans
COMPREHENSIVE MANAGED SUPPORT AND SERVICE OPTIONS
Home Office
Our home office support and service options include on-site computer maintenance, cabling and networking support, remote access and remote user support, software support, system backup and recovery, security control systems, telephone and theatre media equipment installation, procurement, and repair.
Small & Medium Business
Our business support provides priority user support, system deployment and management, remote site support, partner product advantages and discounts, versatile and on-call support options, and network security auditing services – to ensure your business requirements are met with diligence, dedication, and value.
Corporate Enterprise
Our enterprise advantage extends to include user training services, custom software systems design and development, business process equipment support and service, quality auditing, system and software assurance testing, and targeted security campaigns. Systems repair options include same-day, next-day, and overnight.
DEVICE REPAIR SERVICES
We offer computer and device repair and maintenance services, including backup and recovery, hardware replacement (hard drive failures, raid array rebuilds, disk drives, graphics cards, custom PC and server builds, memory upgrades), system reimaging and reinstallation, and software support for users of both desktop and laptop / notebook computers, including Apple devices.
For our managed support plan customers, we also offer employee mobile device repair and support – to fix broken screens, broken peripheral devices, recover lost data, or migrate to a new device. Complete coverage, one provider.
DEVICE PROVISIONING SERVICES
Our device provisioning services save your business time and money. We can procure, provision, and deploy devices including servers, laptops, mobile equipment, or networking gear. Devices can be provisioned according to your network or system configuration or goldmaster image, and deployed either on-site or to remote users, worldwide.
With device provisioning, a managed support plan exclusive service, you can guarantee device conformance and quality straight from the source, at a competitive rate. We work with our trusted partners to procure only high-grade enterprise equipment that meets our rigorous standard of quality, while delivering on our affordability advantage.
We build custom business intelligence dashboards and solutions
Web, Application & Software Development
We have over a decade of experience designing applications, software, and interfaces, from low-level devices drivers, to modern highly-available and large-scale web applications – included associated infrastructure and deployment platforms.
Our experience with a large variety of high-level and middle-ware software uniquely positions us to offer custom line-of-business equipment development. If you’re looking for process equipment or integrated systems management, look no further – contact us today.
Get a free web & email security audit!
Process & Security Auditing
Our auditing services include full-scale and comprehensive network and infrastructure health and security auditing. From user and implementation best-practices, to exposure and attack-surface identification, and complete through to fortification and mitigation, we provide a complete set of solutions to ensure the integrity of your business systems.
We provide InfoTech and NetSec auditing, including device and system health, security, compliance, and attack surface inspection, as well as user security campaigns, business process and quality control auditing, disaster recovery planning, and business continuance assurance plans.
Network Security Auditing
Our network security auditing services give you a comprehensive analysis of your business systems integrity and exposure. We provide various types of audits, encompassing everything from your online presence and email systems to cloud systems security and conformity, user security, on-site networking, and much more.
Business Process Auditing
Our business auditing services provide labor support or outsourced approved auditing services, to analyze potential process gaps or inefficiencies, process optimization opportunities, or to ensure conformance with regulator, customer or vendor requirements.
Looking to register for a training course?
Employee Training Workshops
Read MoreCustomer Advantage
Our customers enjoy the full benefit of our strategic partner network, including competitive services, solutions, and equipment costs, diverse support and equipment availability, a green IT policy and lower carbon footprint, decreased management and administration overhead, increased system reliability, our expert team of dedicated staff, and an exhaustive list of audited alternate contractors and providers, to guarantee availability when you need it most.
Dedicated Support
Our managed support plans include dedicated priority support for customer situations management, technical service and support requests, and other relevant matters. We offer same-day, next-day, or overnight maintenance and repair services for hardware and equipment, dependent on customer location and availability. Systems maintenance and services tasks are performed remotely or automatically, when possible, often with zero interruption or indication.
Custom Solutions
Our development services include custom business application software, business intelligence and telemetry solutions, specialty physical equipment systems and software, cloud hosting and migration solutions, high availability and multi-site infrastructure architecture, and web, brand and email development services. Our development services allow us to deliver complete customer solutions for a wide array of IT challenges and requirements.
